El Salvador Sees the Benefits from Long Term Relation

At a time when other countries chop and change ID contractors on a regular basis, El Salvador – the smallest and most densely populated country in Central America – is reaping the rewards from sticking with the same contractor over three successive contract periods.

In 2011, Mühlbauer, in-house developer and manufacturer of ID hardware and software systems, won the concession contract for the issuance of the Documento Único de Identidad card in El Salvador for a period of five years. Apart from being an identity card, the DUI, as it is commonly known, is required to vote in municipal or presidential elections.

Within this period, which was to prove to be the first of three contracts, a completely new issuance system – including a secure data management system, data enrolment systems, supply management and warehouse systems and personalisation equipment – was delivered. Part of the project was also the development of high quality cards, including document design, security features used for the cards, holographic designs and materials.